Welcome to Rashi Stones India. These Terms and Conditions (“Terms”) govern your use of our website, https://rashistonesindia.com (“Website”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of the Terms, you must not use our Website.
1. Use of Website
- You must be at least 18 years old to use this Website.
- You agree to use the Website only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit the use of this Website by any third party.
2. Product Information
- We strive to ensure all details, descriptions, and prices appearing on the Website are accurate. However, errors may occur. We reserve the right to correct such errors at any time without prior notice.
- All gemstones are natural and may vary in shape, size, and color.
- Images are for illustrative purposes only.
3. Orders and Payments
- All orders are subject to availability and acceptance.
- We reserve the right to refuse or cancel any order at our discretion.
- Payments must be made in full before the shipment of any product.
4. Shipping and Delivery
- We deliver products across India and to select international locations.
- Delivery timelines are approximate and may vary due to unforeseen factors.
- Shipping charges, if any, will be mentioned at the time of checkout.
5. Returns and Refunds
- We accept returns only for defective or damaged products. Returns must be initiated within 7 days of delivery.
- Products must be returned in their original condition with tags and packaging.
- Refunds (if approved) will be processed within 7-10 working days.
6. Custom and Personalized Orders
- Custom-engraved or energized gemstones are non-returnable and non-refundable.
- We request a confirmation from the buyer before initiating any custom orders.
7. Disclaimer
- Gemstones and astrological products sold on this Website are based on beliefs in Vedic astrology and metaphysical properties. We do not guarantee any specific outcomes or benefits.
- Any advice given through our Website, customer service, or content is not a substitute for medical, legal, or professional advice.
8. Intellectual Property
- All content on this Website including text, images, logos, graphics, product descriptions, and designs are the intellectual property of Rashi Stones India and are protected by applicable copyright and trademark laws.
- You may not copy, reproduce, distribute, or exploit any content without prior written consent.
9. Limitation of Liability
- Rashi Stones India shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website or purchase of products.
- We do not warrant that the Website will be error-free, uninterrupted, or virus-free.
10. Third-Party Links
- Our Website may contain links to third-party websites. We are not responsible for the content, terms, or privacy policies of those websites.
11. Changes to Terms
- We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised “Last updated” date.
- Continued use of the Website after such changes constitutes your acceptance of the new Terms.
12. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.
13. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
📞 Phone: 9912041041
🏢 Address: H.No.8-2-268/1/16/B, ground floor,
Srinakaten colony
Road No.3
Banjara Hills
Hyderabad – 500034